Refund Policy for Photography Sessions and Prints

In the case of camera failure, inclement weather, or any other unforeseen incident that prevents Sabina Nasibullina ("Sabina Arts") from photographing on a scheduled date, a new date will be scheduled, or the client will be refunded their deposit, if applicable.

No refund will be given under any circumstances if you fail to attend the session on the date and time listed at the time of booking.

Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned, Sabina Arts has a strict NO REFUNDS POLICY. Once a transaction has been completed (i.e., the buyer selected and paid for a photo and then received the correct photograph), it is considered non-refundable. If a buyer has selected and purchased an incorrect photo, they must notify Sabina Arts before receiving the “incorrect” photograph.

Refunds will NOT be given due to “not liking a photo,” selecting an incorrect photo after the buyer has already received the photograph, or any other reason. If a mistaken photo is sent to the buyer, as documented on the invoice, Sabina Arts will send the correct photo to the buyer free of charge.

For any questions regarding this policy, please call 773.558.78.77

Policies

All prints and products are subject to state sales tax and shipping when applicable. Due to the nature of custom photography, all sales are final. Sabina Arts guarantees that the portraits you receive meet the highest standards in every respect and works with clients to approve designs and custom work before orders are placed.

Payment for orders is due in full at the time the order is placed. Prints and products arrive 4-6 weeks after payment is received. Rush shipment is available on some items for an additional charge. All rates are subject to change at any time. In the interest of fairness to all clients, all rates are non-negotiable unless booked through a special promotion.

The session fee is paid in advance to secure your chosen date. It is non-refundable should you cancel, but it is transferable to another date if you amend your booking with at least 48 hours’ notice. Special consideration is made for maternity and newborn sessions. The session fee does not include any images, either prints or digital negatives; these must be purchased separately.

Please make your selection carefully before ordering, and if you have any questions, please call 773.558.78.77